Mid-Level or Senior Customer Engineering Account Manager

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company is looking for Mid-Level (Level 3) or Senior (Level 4) Customer Engineering Account Manager to join our team in Renton, Washington.

The Boeing Commercial Airplanes (BCA) Customer Engineering organization is seeking to fill an Account Manager position within the 737 Airplane Program. Customer Engineering Account Managers are the primary technical interface between customers and Boeing Commercial Airplanes responsible for defining the contractual airplane configuration. As the authority for the contractual configuration, one will leverage their customer and market insights to curate experiences and solutions that wildly surpass customer’s aspirations and drive a preference for Boeing products. In this position, one will establish and maintain a relationship with airplane customers and guide them through the development, management, and delivery of their airplane configuration.

Primary responsibilities:

• Understands customer requirements and communicate their priorities within The Boeing Company.
• Represents the Boeing Company to the customer and act as the primary technical contact for their configuration definition.
• Frequently interacts with Boeing Sales, Marketing, Contracts and airplane program leaders.
• Leads the configuration development, management, and change processing for all stages of airplane development from pre-proposal to delivery.
• Assists Boeing and the customer in resolving technical issues during airplane delivery, document unresolved customer issues, and facilitate a positive customer delivery experience.
• Interacts with domestic and international customers and suppliers.
• Coordinates with diverse technical and business organizations within Boeing.

Basic Qualifications (Required Skills and Experience):

• Level 3: 5+ years of related work experience or an equivalent combination of education and experience.
• Level 4: 9+ years of related work experience or an equivalent combination of education and experience.
• Bachelor of Science degree from an accredited course of study in
  engineering, engineering technology (includes manufacturing engineering technology), computer science, engineering data science, mathematics, physics or chemistry.
• Ability to travel both domestically and internationally (Approximately 10% of the time).

Preferred Qualifications (Desired Skills and Experience):

• Experience and familiarity with configuration processes and procedures.
• Familiarity with design, development, and certification of new features, such as seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems, lights, etc.
• Expertise in resolving cross-functional and cross-program technical issues.
• Proven ability to lead with the Boeing values & behaviors.
• Experience applying systems engineering and project management best practices.
• Excellent oral and written communication skills.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

• Mid-Level (Level 3): $104,550 - $141,450
• Senior (Level 4): $128,350 - $173,650

Applications for this position will be accepted until Oct. 08, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.