Customer Technical Training Specialist​ (Customer Training Delivery)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) has an exciting opportunity for a Customer Technical Training Specialist (Customer Training Delivery to support multiple current and future Boeing programs.  

Our teams are currently hiring for a broad range of experience levels including Career or Expert for our Customer Training Specialist (Customer Training Delivery) in Miami, FL.

A Boeing structural maintenance technician training instructor is responsible for developing, maintaining and teaching a variety of Boeing aircraft composite repair courses.  The following courseware is currently taught at the Boeing Training center in Miami.  These courses include hands-on lab instruction along with classroom academic training.

• 787 Composite Repair for Technicians

• 7X7 Composite Repair for Technicians

• 787 Composite Repair for QA Inspectors

Instructors are expected over time to increase the number of courses they are qualified to teach.  The qualification process involves attending the course, studying the course material, and successfully completing hands-on exercises and a technical check performed by another qualified instructor.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at the Miami, FL campus:

Position Responsibilities:

• Identifies and defines customer technical training needs and requirements.

• Will develop technical training proposals.

• Evaluates and determines training objectives, content, design, and technologies.

• Uses specialized software technology to research, develop and modify new and existing media and materials.

• Prepares lesson plans and instructs participants.

• Will research, develop, deliver, and evaluate effectiveness of standard technical training.

• Supports developing and documenting training standards and specifications.

The Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• Prepreg and wet layup composite sandwich repair

  • Preparation

  • Bagging

  • Curing – Hot Bonder

• Composite damage removal including taper sanding

Preferred Qualifications (Desired Skills/Experience):

• Experience interpreting commercial technical data including drawings, maintenance and operations manuals, and Boeing Structural Repair manuals.

• Some experience conducting technical training and/or performing instructional system development.

• Training development

• Composite non-destructive testing

• Composite material ordering and storage

• Composite repair lab development and maintenance

• Software skill - PowerPoint

Typical Education/ Experience:

Career (Level 3):

• Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.

Expert (Level 4):

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.)

Relocation:

This position does offer relocation, depending on candidate eligibility.

Shift

This position is for the 1st shift.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range (Career – Level 3):                  77,350 – 104,650

Summary Pay Range (Career – Level 4):                  96,050 – 129,950

Applications for this position will be accepted until Sept. 11, 2025

Export Control Requirements: This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.