Customer Instructional Systems Designer​ (Instructional Design)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) offers an exciting opportunity for an Instructional Systems Designer to support Boeing Defense, Space & Security (BDS) Air Dominance/Phantom Works, Air Proprietary 1 (AP1) Program.  In this role, you will collaborate with Pilots and Maintainers with extensive experience in high-performance 4th and/or 5th generation fighter aircraft to design and develop courses, curricula, training modules, and other educational products, utilizing instructional design models, theories, and multimedia tools to meet specific learning objectives.  As a Senior Instructional System Designer, you will help lead the design, development, and delivery of innovative, technical learning solutions tailored specifically for the Next Generation Air Dominance (NGAD) platform.  Your deep understanding of needs assessments, learning objectives, course structure, content, instructional methodologies and technological enablers will drive the continuous improvement of Boeing’s pilot & maintainer training programs.

This position is expected to be 100% onsite.  The selected candidate will be required to work on-site at the Maryland Heights, MO location.

Position Responsibilities:

• Identifies, designs, and conducts relevant analyses to identify training needs, assess competencies, learn analytics, ensure compliance requirements, evaluate technology and media options, and measure fidelity and quality

• Research information for new products when source information and data is not complete or available.

• Work autonomously and collaboratively while in a team environment.

• Collaborate with subject matter experts (SMEs), engineers, and other stakeholders to gather content and ensure technical accuracy in training materials. Work with stakeholders through the design review process, reconciling quality and technical review, contractual requirements, and ongoing customer expectations.

• Work on programs with high visibility while learning new processes, content, training devices, and tools quickly.

• Lead and conduct customer and stakeholder conversations, meetings, product review, and expectations.

• Conduct and report on various business impacts that can occur while developing or maintaining training and courseware.

• Supports developing and accessing new instructional strategies, methods, technologies and tools related to instructional design, development, and delivery

• Create style guides, used by subject matter experts, and media guides, used by graphic artists, developers, and programmers for developing courseware and media (2d art, animations, interactivity, etc.) used to develop training.

This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship.  An interim and/or final U.S. secret clearance Post Start is required.

Basic Qualifications (Required Skills/Experience):

• 5+ years’ analysis experience in logistics and training needed to develop ground-up training and maintain current courseware based on statement of work to include but not limited to: task analysis, training needs analysis, media analysis, fidelity analysis, mission analysis, situational analysis, learning analytics, evaluation/assessment analysis. (Level 3)

• Ability to research information for analysis, design, development, implementation, and evaluation where source information and data is not complete or available.

• Strong ability to work autonomously while conducting analysis, research, design, development, implementation, or evaluation.

• Strong ability to incorporate and collect learning analytics data into training and technology using methods other than tests and surveys to prove training is both effective and engaging.

• Strong leadership skills needed to help drive customer and stakeholder conversations, meetings, and expectations.

• Strong project management skills to keep track of large-scale training development with multiple teams, customers, and stakeholders across the organization.

• Strong ability to work on programs with high visibility and learn new processes, content, training devices, and tools quickly.

• Ability to track and trace multiple digital threads from statement of work to contract requirements, to product creation, to training devices used within the learning eco system, and to training content: analysis, design, development, implementation, and evaluation.

• Evaluate Business Impact: To identify programs to evaluate, review / create / update evaluation plans, collect evaluation data, analyze and synthesize data, and report business impact.

Preferred Qualifications (Desired Skills & Experience):

• 9+ years’ analysis experience in logistics and training needed to develop ground-up training and maintain current courseware based on statement of work to include but not limited to: task analysis, training needs analysis, media analysis, fidelity analysis, mission analysis, situational analysis, learning analytics, evaluation/assessment analysis (Level 4)

• Experience working on defense programs with military customers.

• High level of skill in Microsoft Office applications.

• Experience designing in platforms like Storyline, Articulate, and Captivate.

• Experience working with LMS like Moodle and Cornerstone On-Demand.

• Experience working with legal contracts, copyright laws, export and import controls.

• Experience with Agile, Lean, and/or Six Sigma.

• Experience working with engineering documents.

• Experience creating contract data requirements lists (CDRLs) for government programs

• 14+ years’ analysis experience in logistics and training needed to develop ground-up training and maintain current courseware based on statement of work to include but not limited to: task analysis, training needs analysis, media analysis, fidelity analysis, mission analysis, situational analysis, learning analytics, evaluation/assessment analysis.

Typical Education/ Experience:

• Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).

Relocation:

This position offers relocation based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:             101,150 – 136,850

Applications for this position will be accepted until Sept. 29, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Contingent Upon Program Reward

The position is contingent upon program award

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.