Field Service Representative (Experienced or Lead)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defense, Space & Security (BDS) is currently looking for a Lead Field Service Representative for a long-term Defense assignment at Okinawa, Japan with a U.S. home location of Huntington Beach, California.

The position is a long-term international assignment and requires a wide variety of skills and experiences including software maintenance, Information Assurance, hardware maintenance, SATCOM, networking, component debugging and swap out, interfacing with customer COMSEC staff, operator training, logistics support, system deployment activities as needed by the customer, and on call according to mission needs.

This is a Long-Term Assignment to Okinawa, Japan for two years, renewable.  Relocation benefits to the international location will be provided.

Position Responsibilities:

• Leads technical field support of Tactical Systems products located on the site
• Perform all aspects of system monitoring, maintenance, repair and system administration on Tactical Systems equipment
• Provides informal training to system operators on all aspects of the system operations and capabilities
• Assist and advise users and other FSR’s in resolving technical issues
• Able to diagnose and repair complex hardware and software problems with little or no assistance from engineering
• Provide backup support, on-call support, and training support to Boeing Tactical Systems products deployed at various locations worldwide
• Interface regularly with the FSR Project Lead at the Huntington Beach Depot and provides reports and status as required by the FSR Project Lead

Basic Qualifications (Required Skills/Experience):

• This position requires a successfully completed Tier 5 Investigation (T5), formerly known as a Single Scope Background Investigation (SSBI) by the federal government within the last 5 years, or requires candidate to have been enrolled in a Continuous Vetting program within the last 5 years
• Current Security+ (Sec+) certification or other current DoD 8570/8140 Approved Baseline Certification OR willingness and ability to obtain a CompTIA Security+ Pre-Start (i.e., successful completion of a DoD 8140 IAT Level II Certification)
• Willingness and ability to relocate for a Long Term Field Service Assignment to a domestic or international location
• Demonstrated ability to work independently and troubleshoot problems with efficiency

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's degree or higher
• 5+ years of related work experience or an equivalent combination of education and experience
• 3+ years of experience as a Field Service Representative supporting a Defense System

Relocation:

Relocation benefits to the international location will be provided.  Relocation assistance to the U.S. home location of Huntington Beach, California is not a negotiable benefit.  You must live within commuting distance or relocate at your own expense.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift Work Statement:

This position is for 1st shift.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.  

Summary pay range for (Level 3) Experience: $86,700.00 - $117,300.00

Summary pay range for (Level 4) Lead: $103,700.00 - $140,300.00

Applications for this position will be accepted until Aug. 05, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires a current Tier 5 (T5), formerly known as a Single Scope Background Investigation (SSBI) (U.S. Citizenship required) or requires candidate agreed to enter a Continuous Evaluation program.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.