ERP - Employee Engagement & Training Lead

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is looking for an Employee Engagement & Training Lead to join our team in Hazelwood, MO or Mesa, AZ.

The BGS Government Services Enterprise Resource Planning (ERP) Transformation team is initiating a step-change improvement in the way that we support our customers through the adoption of SAP’s S4/HANA ERP system. In this exciting role, you will help our ERP team engage with business and functional process teams to ensure business needs are captured and understood while supporting those business and functional teams with relevant learning and training content to ensure future ERP business processes are adopted effectively. You will leverage available training & learning resources based on best practices built within the ERP tool set as you develop content tailored to Boeing teams that apply the necessary lessons learned as they adapt to the new ERP system and processes. This multi-year sustained business improvement effort is an opportunity to directly contribute to successfully establishing ERP tools and processes configured to meet BGS Government Services’ needs.

As the Employee Engagement & Training Lead within the Change Management team, you will play an active role in developing training content and engagement plans, communicating with both internal and external stakeholders on impending changes to business processes, as well as organizing user acceptance criteria to ensure the business’ operational capability is maintained throughout implementation. In addition, you will interface with functional subject matter experts and collaborate with IT & ERP Systems Integrators to design and create optimized processes that utilize ERP best practices to realize maximum benefits of SAP’s S4/HANA capabilities throughout the business’ functional teams that adopt this new system.

Position Responsibilities:

• Participate in Fit‑to‑Standard workshops with process owners and stakeholders
• Define & develop detailed training & engagement plans for internal functional leadership’s familiarization along with end-user community for effective ERP adoption. Training content could include step-by-step process maps, guided walkthroughs, change summarizations, etc
• Create user acceptance criteria & training content that supports effective, efficient cutover to S4/HANA while maintaining business continuity
• Capture feedback & capability gaps identified by the functional super-users & testing community to be incorporated into the final system configuration where necessary
• Collaborate with other ERP Core team colleagues to maintain adherence to internal KPI’s & governance guidance
• Participating in testing, go-live activities, and post-implementation support to ensure overall success of ERP deployments

Basic Qualifications (Required Skills/Experience):

• 7+ years’ experience creating documented and actionable training content for end users
• 7+ years’ experience briefing Executive & Senior Customer Leadership
• Experience leading or managing multiple cross-functional teams without direct authority
• Experience with baseline/change management, customer & supplier communication, as well as understanding of execution of program planning and control

Preferred Qualifications (Desired Skills/Experience):

• Experience in project/program management, including Boeing’s Program Management Best Practices (PMBP), Agile Project Management, or experience as a Scrum Master.
• Experience with ERP implementation (SAP preferred).
• Experience developing updated command media, business processes, and/or process improvement initiatives.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Relocation:

This position offers relocation based on candidate eligibility.
Note: Basic relocation will be offered for eligible internal candidates.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $141,100 - $190,900

Applications for this position will be accepted until Nov. 29, 2025

Export Control Requirements: This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.