Product Support Operations Manager (Retrofit, Repair, Mod & Maint)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services is seeking a highly skilled Senior GMD SITR Readiness Field Operations Manager for the Ground-based Midcourse Defense (GMD) program at Fort Greely, Alaska (~100 miles southeast of Fairbanks). The successful candidate will be responsible for managing maintenance operations, ensuring the reliability and performance of the Nation's only strategic missile defense system, and leading a team of maintenance professionals. This role requires a strong background in maintenance management, technical expertise in the GMD system, and exceptional leadership skills.

Working Conditions: This position is based at Fort Greely, Alaska, which may involve working in challenging weather conditions and remote environments. Candidates must be willing to relocate and adapt to the unique lifestyle of the area.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at one of the listed location options.

Position Responsibilities:

• Leadership and Management:

  • Lead and manage the maintenance team, providing guidance, training, and support to ensure high performance and professional development.

  • Develop and implement maintenance strategies and plans to optimize system availability and reliability.

  • Serve as the primary point of contact for all maintenance-related activities and communications with stakeholders.

• Maintenance Operations:

  • Oversee the planning, scheduling, and execution of maintenance activities for the fielded GMD weapon system and equipment.

  • Ensure compliance with safety, quality, and regulatory standards in all maintenance operations.

  • Monitor and analyze maintenance performance metrics to identify areas for improvement and implement corrective actions.

• Technical Expertise:

  • Provide technical guidance and support for troubleshooting and resolving complex maintenance issues.

  • Collaborate with engineering teams to ensure that maintenance practices align with system design and operational requirements.

  • Stay current with advancements in technology and maintenance practices relevant to the GMD program.

• Budget and Resource Management:

  • Develop and manage the SITR maintenance budget, ensuring efficient use of resources and cost control.

  • Coordinate with supply chain and logistics teams to ensure the availability of necessary parts and materials for maintenance activities.

• Reporting and Documentation:

  • Prepare and present regular reports on preventive and corrective maintenance performance, challenges, and achievements to senior management and government customers.

  • Oversee maintenance records keeping for all maintenance activities, including work orders, inspections, and compliance documentation in the GMD program maintenance management system.

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skill/Experience): 

• 5+ years of experience in team or project leadership

• 3+ years of technical support experience

• 3+ years of experience managing field or remote maintenance operations

Preferred Qualifications (Desired Skills/Experience): 

• 1+ years of experience working on the Ground-based Midcourse Defense (GMD) program

• Bachelor’s degree in Engineering, Management, or a related field; advanced degree preferred.

• Excellent communication, interpersonal, and problem-solving skills.

• Experience with military or defense contracts and familiarity with government regulations.

• Previous experience in a similar role at a military installation or defense program.

Relocation:

This position offers relocation based on candidate eligibility.

Drug Free Workplace (US Specific):

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies

Shift:

This position is for 1st shift

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary pay range: $141,950 – $192,050

Applications for this position will be accepted until Aug. 20, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Manager
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.