Senior Business Tour Coordinator

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing is seeking a Visitor Relations (VR) Senior Business Tour Coordinator for our Everett and Renton Washington sites. This role will focus on executive and business tour programs (known as VIP tours) in the Puget Sound region and is based 100% onsite. Reporting to the General Manager of Boeing Future of Flight and Tour Programs, this position will collaborate closely with BCA Business Operations and other tour program teammates to perform their functions. Shifts are currently Monday through Friday 8:30 am – 5:00 pm but may require occasional alternative availability to support dynamic needs of tour coordination and delivery.

The Senior Business Tour Coordinator position is responsible for scheduling and coordinating VIP tour experiences, mitigating conflicts, and organizing communication with site stakeholders to share program data and analysis. The position acts as focal for tour logistics, including developing tools and reporting systems, and communicating with a wide range of site visitors and onsite leaders to manage resources. In addition, the role acts as a highly knowledgeable brand ambassador, sharing approved program and enterprise messaging while delivering high quality Boeing brand experiences to external and internal audiences. Tour coordination encompasses administrative functions such as tour request inquiry and intake process, itinerary planning and logistics, master calendar tracking, and metrics reporting. As a member of the Boeing Communications team, this position interacts with peers based in numerous locations and will participate in functional meetings, activities and projects.

The Everett and Renton Business Tour programs host executive-sponsored guests from around the world with the purpose of promoting the Boeing brand by showcasing the innovation and high-quality business operations at the Puget Sound production locations. The optimal candidate for this position is detail-oriented and proactive and has extensive practice in supporting and administering exceptional visitor experiences. Must be able to anticipate tour resource needs, develop new procedures to meet the changing needs of the operation, discern work priorities in a fast-paced environment, and effectively manage calendars and operations.

Position Responsibilities:

• Intake all tour and site requests from various approval channels, communicate proactively with tour sponsors from itinerary development through tour execution

• Maintain master tour and event tracking database for each site; coordinate daily tour schedule to accommodate all approved VIP tour requests. Document metrics accurately to report tour data

• Work with Boeing site partners to execute operational logistics including itinerary and subject matter expert coordination, parking, golf cart usage, etc

• Support development and implementation of streamlined processes for tour coordination in collaboration with Visitor Relations colleagues, Business Operations and Communications teammates

• Ensure internal Everett and Renton VIP websites are updated with current tour and process information. Support development and oversee administration of new online intake process

• Coordinate and/or lead weekly and monthly tour meetings as requested. Provide weekly look-ahead documentation for each site.

• Memorize scripted material as needed, stay current on Everett and Renton key messages and information

• Conduct professional, energetic, and inspiring tours to guests as a key representative of Boeing and ambassador of the Boeing brand

• Drive carts as needed for tour support; follow all vehicle and transportation safety guidance

• Support maintenance and inventory processes for all onsite Visitor Relations assets including headsets, speakers, golf carts, and safety glasses

• Actively participate in team meetings and projects. Support other communication projects and assignments as requested

• Be knowledgeable of all site safety and security procedures, support emergency preparedness actions as required

• Other duties as assigned

This position requires travel to different sites in the Puget Sound, and reliable transportation is required.

Basic Qualifications (Required Skills/Experience):

• 3+ years of experience in a role which required strong customer service and communication skills

• 3+ years of experience multi-tasking and working in a team environment

• 1+ years of experience with technical writing and/or process documentation

• 1+ years of experience managing schedules and calendars using Microsoft Outlook

• Experience communicating effectively with both technical and business stakeholders

• Capability to work well under pressure in a fast paced environment

Preferred Qualifications (Desired Skills/Experience):

• 1+ years of experience with corporate business functions, event planning and/or tour logistics

• Experience with public speaking or presentation skills

• Experience with Boeing and/or Boeing Future of Flight

• Proven reliability, punctuality and regular attendance

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.   

Summary pay range: $60,350 - $81,650

Applications for this position will be accepted until Nov. 19, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.