Chief Dispatcher Instructor

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Jeppesen Chief Dispatcher Instructor:

The Chief Dispatch Instructor develops and leads all training and development programs for the training of FAA and other global CAA licensed dispatchers. This role involves curriculum development/deployment, instructing, supervising training staff, and ensuring all training meets compliance and industry standards. This role will be located in Englewood CO or Austin TX.

Position Responsibilities:

Provides instruction or acts as a backup instructor for all training classes to ensure compliance with company and regulatory requirements. Manages and updates Jeppesen Policies and Procedures Manual and other SOPs to ensure all customers and instructors meet company and regulatory standards. Teaches and qualifies new instructors along with providing direction and daily oversight, training, and mentorship of all training instructors. Organizes and coordinates all training schedules and ensures proper coverage. Ensures all courses are delivered with updated instructor courseware, student materials, in class supplemental materials, hand-outs, etc. Manages and maintains all training and certification records for training programs. Manages new customer sales leads, registration, billing, and other customer support services as required. Measures and improves customer satisfaction of courses delivered. Manages office environment, courseware updates, and develops new courseware, as required. Provides regular reporting on all activities to management. Proposes, designs, and develops new training products and services for or in coordination with Jeppesen departmental management. Coordinates with departmental management on sales growth strategies and creation/execution of new marketing, advertising, and sales campaigns. Ensures each course's profit and budget to meet collective business unit goals. Travels to key customers and strategic sales locations, tradeshows, events, etc., to increase training sales. Serve as a liaison with governmental oversight, external partners, customers, and accreditation bodies. 

Basic Qualifications (Required Skills/Experience):

• A minimum of three to four years of experience as a dispatcher, with some time spent in an Airline 121 environment.
• Holds a FAA Part 65 FAA Aircraft Dispatchers License
• Expertise teaching ground school on ATP/Dispatcher fundamentals and advanced operator subjects (ETOPS, Driftdown, advanced meteorology, human factors, etc.)
• Robust experience using digital flight planning tools like Jeppesen and ForeFlight Dispatch
• Expertise utilizing industry accepted teaching principles and advanced instructional techniques.
• Experience in developing courses using modern instructional design and tooling to provide training both in-person and in hybrid environments.
• Ability to supervise, mentor, and evaluate the performance of instructors, and to provide effective guidance during high-stress situations.
• Exceptional verbal and written communication skills to deliver clear instructions, provide feedback, and communicate effectively with people under stress.
• Willingness to work rotating shifts, including weekends and holidays, to accommodate training commitments. 
• Proficiency with digital training platforms, LMS systems, and virtual classroom tools
• Up to 40% travel possible.
• Environment: Physical and online classroom environments.

Preferred Qualifications (Desired Skills/Experience):

• Expertise teaching 14 CFR Part 121 airline dispatchers or global equivalents.
• Expertise teaching 14 CFR Part 65 aircraft certification courses.
• Experience seeking FAA and other global CAA regulatory approvals for certification of training programs.
• Experience using or acting as a school official for SEVP/SEVIS and VA a plus.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary Pay Range: $143,650.00-$194,350.00

Applications for this position will be accepted until Oct. 07, 2025

Export Control Requirements: This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Manager
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.