Process Improvement and Change Practitioner

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Australia’s Process Improvement and Change Practitioner will provide essential support to the Global Trade Control (GTC) team and Boeing Australia’s programs, by helping the business navigate process, workflow, tool and behavioural changes in alignment with trade control requirements eventuating from trade control reform. The is a Brisbane based role with a hybrid work model.  

The GTC process improvement and change practitioner will require methodical attention to detail, working with GTC to identify, co-develop and implement business-wide process changes in support of our trade control compliance posture and ensure effective integration of changes in a complex organisational environment.

Spanning the analysis, design and implementation of process improvements, this role contributes to an uplift in Boeing Australia’s trade control capabilities by identifying inefficiencies, recommending solutions, and supporting change initiatives that enable compliance and enhance customer satisfaction. The practitioner also plays a key role in change management, ensuring the successful adoption of new processes and practices.

Key Responsibilities:

Navigate the Regulatory and Organisational Environment

• Develop an understanding of, and implement changes to, Boeing Australia’s existing trade control processes, tools and workflows used to effect organizational compliance.
• Work with GTC Manager and Trade Control Specialists to understand emerging requirements, as per legislative updates.
• Work with cross-functional stakeholders to identify where GTC requirements and processes must be included / updated / considered in their processes, policies and tools.

Change Management Planning

• Undertake impact analysis and stakeholder assessments.
• Develop and implement change management plans that embed change and mitigate risk.
• Undertake training needs assessments as required and develop, or facilitate the development of, training materials.
• Prepare and coordinate the distribution of communication materials related to change initiatives, including updates and reports.
• Maintain and update enduring GTC communications material, such as the GTC intranet and other resources.
• Develop and participate in GTC change management processes to ensure appropriate governance of change.

Process Management and Improvement

• Co-design processes, tools, workflows, guidance, command media to support the roll out and implementation of legislative and Enterprise changes across Boeing Australia and its programs.
• Design and lead process and workflow improvements across the GTC team, to improve and create efficiencies.
• Seek opportunities to integrate GTC processes with other departmental change management processes such as program and system baseline change management.
• Support the development and implementation of process management strategies to enhance routine tasks and create capacity for ad-hoc projects.

Participate in Continuous Improvement

• Engage in continuous improvement by aligning to best practices, applying lessons learnt and maturing the change management capability and GTC processes.
• Support the implementation of feedback mechanisms to enhance GTC processes and future change management activities.

Basic Qualifications (Required Skills/Experience)

• 3+ years’ experience in change management
• Strong organisational skills with ability to deliver and assist in managing multiple tasks and projects simultaneously.
• Strong process development skills with the ability to create, document, and communicate processes in a clear and structured manner. 
• Excellent interpersonal skills, with a willingness to work collaboratively across teams and ability to create meaningful working relationships across disciplines.
• Highly proficient communications skills with the ability to translate complex information into compelling communication including presentations, training material, internal news articles and other artefacts as required.
• Australian citizen with the ability to meet defence security requirements.

Preferred Qualifications (Desired Skills/Experience)

• Bachelor’s degree in Business, Project Management, or a related field (or equivalent experience)
• Ability to contextualise regulatory requirements for application in a complex organisation.
• Certifications in change management, continuous improvement, project management (e.g., Prosci, Lean, PMP)
• A keen interest in process management methodologies and tools

About Us

Boeing employs more than 3,000 talented people in Australia bringing the best of Boeing and industry together to deliver world-best capabilities and systems. We combine global expertise with local knowledge to support Australia’s defence priorities and technological advancement.  Join us, and you can build something better for yourself, for our customers and for the world:

• Lead strategic, high-impact initiatives that shape the future of defence technology.
• Engage in a culture that values innovation, ethical leadership, and continuous learning.
• Benefit from flexible working arrangements, competitive remuneration, and comprehensive wellbeing programs.
• Access global career development opportunities within Boeing’s extensive network.
• Join a diverse and inclusive workplace committed to empowering all employees.

We encourage candidates who meet most of the criteria and possess the foundational experience to apply and contribute to our mission.

Benefits

• Cutting edge projects
• Flexible working options
• Competitive remuneration and incentive plan available
• Discounts for health insurance, travel and accommodation
• Salary packaging options
• Health and wellbeing benefits

Applications for this position will be accepted until Aug. 23, 2025

Export Control Details: Non – US based job

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

Applicants must be Australian Citizens to meet defence security requirements with the ability to obtain Australia Negative Vetting Level 1 clearance.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.