Lead Computing Architect - ServiceNow

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Overview
As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.
 

Technology for today and tomorrow
The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.
 

People-driven culture
At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing.With us, you can create and contribute to what matters most in your career, community, country, and world.

Boeing India is currently seeking a “Lead Computing Architect - ServiceNow” to join the Global Service Engagement Platform (GSEP).

Join us in powering the progress of global aerospace.

Position Responsibilities: 

• Defines requirements and designs and verifies robust architecture, data and information management systems and components. 
• Establishes design constraints and ensures architecture conforms to requirements. Incorporates architecture functions into software development lifecycle. 
• Leads the development and configuration management of architecture views and models. Assesses of feasibility of architecture solutions and alternatives.
• Evaluates products to assess suitability for integration into delivery system environments. 
• Drafts data and information management products and service standards. 
• Assess impact of architectural decisions to product lifecycle. 
• Contributes to architecture and data/information management standards and strategies.
• Development and Design within the GSEP program using ServiceNow platform capabilities including: ITSM, ITOM, ITAM, and DevOps
• Provide technical design and implementation solutions to a wide range of technical problems
• Analyze and document current state process, data and system architecture.
• Define and document future state process, data and system architecture.  This includes assessing feasibility of architectural alternatives, impact to the production solution and documenting recommendations.
• Ensure current and future state architecture conforms with policy and business constraints and applies ServiceNow best practices.
• Identify, recommend, and implement development standards
• Aligns ServiceNow platform capabilities to business strategy and ServiceNow roadmap
• Provides architectural controls and analysis of impacts for new requirements
• Identifies opportunities to combine similar solution needs
• Provides leadership and participates in implementing new requirements on the ServiceNow platform
• Contributes to governance processes
• Stays current on ServiceNow products and applicable integrated technologies
• Use Agile and Kanban best practices through Azure Dev Ops (ADO)
   

Basic Qualifications (Required Skills/Experience): 

• A Bachelor’s degree or higher is required as a BASIC QUALIFICATION
• Working knowledge and architecture of ServiceNow platform functionality including: ITSM, ITOM, ITAM, app engine Studio and DevOps
• Good understanding of the CSDM framework and working knowledge of setting up and maintaining a large CMDB
• Understanding of ServiceNow architectural best practices and how they are applied to enterprise solutions
• Analytical skills: Ability to collect, organize and analyze data and patterns from internal and external stakeholders and experts
• AGILE and SAFe best practices
• Ability to communicate across multiple teams, service owners, and key stakeholders
• Demonstrated initiative, eager to learn, adaptable, and fundamental understanding of how IT application systems are designed and operated
   

Desired: 

• Experience on AI capabilities on ServiceNow 
• Experience with Automated Testing and Validation
• Experience with Azure DevOps (ADO), SAFe/ AGILE

Typical Education and Experience: 

• Bachelor's degree and typically 13 - 16 years' related work experience or Master's degree with typically 12-15 years' related work experience
   

This role will be based out of Bengaluru, India. 

Relocation:

• This position does offer relocation within INDIA

Applications for this position will be accepted until Aug. 02, 2025

Export Control Requirements: This is not an Export Control position.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (India)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Experience Level
Individual Contributor
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.