Products and Services Quality Manager

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is seeking a First-Line Products & Services Quality Manager to lead Quality Management System (QMS) and compliance activities for our Fabrication Core Quality Team in Auburn, Washington.

The selected candidate will manage the QMS compliance audit activities across Fabrication. This is a fast-paced position will be supporting Fab level initiatives across all Fabrication Business Units. Also, the candidate will support the team in coordinating with all levels and functions of leadership across Fabrication Business Units. 

Position Responsibilities

• Manages employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations.

• Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance.

• Provides education and coaching on the Quality System.

• Acquires and manages resources and leads process improvements.

• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports.

• Manages, develops and motivates employees.

Basic Qualifications (Required Skills/Experience):

• 5+ years of progressive experience in quality, compliance, or manufacturing functions with at least 3 years in a formal or informal leadership role supporting fabrication/production

• 1+ years of experience in a role focused on compliance

• Demonstrated, hands‑on experience planning, leading and closing QMS compliance audits (internal, supplier, and process audits) and managing audit finding remediation to timely closure

• Direct experience using and administering PASA or equivalent compliance/event systems to detect, document, prioritize and drive remediation of emerging issues

• Proven ability to develop, monitor and report quality/compliance KPIs and to use KPI trends to identify risks and trigger early mitigation actions

• Experience performing and overseeing Core Quality activities such as Certificates of Analysis (COAs), assessments, containment and verification of corrective action effectiveness

• Practical skills in problem solving and root‑cause analysis (coaching teams through containment, RCA, corrective and preventive actions) and in converting findings into prioritized action plans

• Strong cross‑functional collaboration and communication skills with demonstrated ability to align QA, Engineering, Manufacturing, Supply Chain and Supplier Quality on processes, governance, and documentation; ability to prepare executive summaries and status reports

Preferred Qualifications (Desired Skills/Experience):

• Experience in aerospace or other highly regulated industries with working knowledge of airworthiness processes and regulatory requirements; prior authorization or experience making airworthiness determinations

• Demonstrated success implementing quality systems for new product or module (MBU) introduction, including defining quality gates, handoffs, and production readiness metrics

• Formal training and practical experience in PASA deployment, audit management tools, or advanced compliance platforms

• Proven track record in continuous improvement methodologies (Lean, Six Sigma, structured problem solving) that reduced repeat nonconformances and improved throughput/reliability

• Experience developing business plans, policies and procedures and allocating resources to balance compliance, reliability and throughput goals

• Bachelor’s degree in engineering, manufacturing, quality, or a related technical discipline — or equivalent combination of education and experience

• Professional certifications such as ASQ Certified Quality Engineer (CQE), ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), and/or Lead Auditor certification (ISO 9001/AS9100)

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.  

Summary Pay Range: $115,600 - $156,400

Applications for this position will be accepted until Oct. 07, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Manager
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.