Products & Service Quality Manager

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is looking for a First-Line Product and Service Quality Manager (Level K) to support the Emergent Operations Quality Team in Auburn, Washington on 2nd shift.

the selected candidate will be responsible for the EO Quality teams located in Auburn. This team is engaged in machining and manufacturing operations of production parts including emergent Airplane Program support in the form of BlueStreak, part manufacturing and finishing processes.

Position Responsibilities:

• Manages employees who evaluate and ensure that products, services and processes comply with customer contract requirements, engineering requirements, company procedures and government regulations

• Develops and executes business plans, policies and procedures and develops organizational and technical strategies to improve performance

• Provides education and coaching on the Quality System

• May make airworthiness determinations on behalf of the company and regulatory agencies

• Acquires and manages resources and leads process improvements

• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers and direct reports

• Manages, develops and motivates employees

Basic Qualifications (Required Skills/Experience):

• 3+ years inspection or Quality experience or production experience in a manufacturing or engineering role

• 1+ years of experience leading teams in a production environment

• 1+ years of experience in developing and implementing process improvements

• 1+ years of experience managing direct reports

• Willing and able to work 2nd Shift

Preferred Qualifications (Desired Skills/Experience):

• 1+ Experience in Root Cause Corrective Action (RCCA) and Corrective Action Preventive Action (CAPA)

• 1+ years of experience performing Material Review Board (MRB) product review

• Ability to identify, plan, develop, and execute business plans and technical strategies

• Ability to coach teammates on business plans, technical strategies, and help develop their problem-solving skills

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.  

Summary Pay Range: $115,600-156,400

Applications for this position will be accepted until Sept. 26, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 2nd shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level
Manager
Contingent Upon Program Award
No, this position is not contingent upon program award

Schedule
Full time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.